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Frequently asked questions about NLP and our services
Welcome to our page dedicated to answering the most frequently asked questions about NLP and our services. NLP, or Neuro Linguistic Programming, is a transformative approach to personal development and communication. As you delve into the following FAQs, we hope to shed light on how NLP can be a powerful tool in reshaping perceptions, behaviours, and, ultimately, life outcomes. Let's dive in and address some of your pressing questions.
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What happens during a discovery call?A Discovery Call is an opportunity to have a chat with Rebekah or Yvonne at any time about where you think you need the most help and hear their solutions and strategies. It's like a kind conversation with a friend. It's also an opportunity to find out if they're the perfect fit for you. Be assured, your chat is completely confidential and obligation-free. It will take about 45 minutes, give or take. When you book your Discovery Call, you will be asked to answer a few questions. The reason for this is to make the most of your time together so, should you continue together, you will progress much quicker to achieve success. We'll talk about the biggest issues you are facing and what it is you expect to achieve from coaching. There is no right or wrong answer. It's simply a starting point. Any information you provide will be helpful, we promise! We'll share the details of what a coaching program might look like for you, and your investment, both financial and time. Book your discovery call today here.
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Why are you called Moonbeam Monday?Moonbeams represent the light people rely on so they can see their way in the dark, never getting lost. The word Monday represents a new week, a fresh start. Learn more about us at Moonbeam Monday here.
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What is the difference between and NLP Coach, Psychiatrist, Psychologist, Counsellor and Mentor?We've provided an explanation of each of the practitioners below to give you an understanding of the difference between each. Neuro-Linguistic (NLP) Coach NLP coaching is a specific and specialised area of study focusing on breaking through negativity and re-programming the mind and body so you can achieve your goals, helping to improve communication, leadership skills, and influence. An NLP coach uses rapid change techniques as well as internal change processes that help change self-sabotaging behaviours, to create new behaviours that last. Your NLP Coach may also incorporate the work listed under Life Coach to create your best life possible. “NLP is the most powerful vehicle for change in existence”. - Psychology Today Magazine. Life Coach A Life Coach will work to help you understand yourself better, identify the life you would like to lead, prioritise areas for improvement, identify goals and develop greater productivity, identify negative emotions, beliefs and attitudes holding you back from achieving this. Life Coaching is structured for specific outcomes based on the client's needs. Psychiatrist A Psychiatrist is a Medical Doctor who can diagnose and treat mental, emotional, and behavioural conditions. They assess both physical and psychological aspects of these conditions. A Psychiatrist is more focused on behavioural and cognitive symptoms of mental illness where a neurologist is focused on the physical aspects of conditions affecting the brain. Psychologist A Psychologist is trained in the science of the mind, emotions, and behaviour. A Psychologist will evaluate a person’s mental health using therapeutic tools and diagnosis is based on a thorough assessment to determine strategies for therapy. A Psychologist has a Doctoral degree (PhD) and treats mental health conditions with psychotherapy (talk therapy). A common therapy used may be Cognitive Behavioural Therapy (CBT) which identifies thoughts and behaviours likely contributing to negative outcomes. Once a patient is aware of these, they will be in a better position to consciously change. Counsellor A Counsellor is trained in the art of listening and responding to help a client clarify issues and goals, then achieve the desired outcome. They can also offer support for mild to moderate symptoms of mental illness but are not medically trained to diagnose or treat mental illness. They are required to complete an accredited course of study such as Certificate or Graduate Diploma of Counselling. Mentoring This is the process of helping and guiding another person through personal knowledge and expertise, to support the other person’s personal or professional development. It should be noted that the Coaches of Moonbeam Monday Training + Coaching are not providing psychological or medical advice and that coaching should in no way replace sound treatment from a licensed health care provider. Your Coach is not a Medical Doctor, Psychologist, Psychiatrist or Social Worker. The services you receive are not licensed in this state (South Australia), nor are they regulated by a governmental body. They are regulated through the Neuro Linguistic Programming Association of Australia. Your Coach will always provide only those services in which they have been trained, and if they find that they cannot help you, they will refer you to a licensed person who can assist you.
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What is Neuro Linguistic Programming (NLP)?We can begin to break it down like this: Neuro – To do with the mind Linguistic - (Language) How we communicate with ourselves and others Programming – What our value and belief systems are and how we can create new neural pathways to replace limiting beliefs about ourselves and the way we approach life The way one views the world, or in other words, our ‘map of the world’, affects how we will operate in the world. NLP is a process which modifies unconscious biases or the limitations of a persons ‘map of the world’. It operates through the conscious use of language to bring about changes in thoughts and behaviours, to achieve desired outcomes. Think of it like a computer software program, where our brain is the program. We are continually running programs in our unconscious mind, like breathing, turning food to fuel, and sending the blood through our body. We do these without thinking (unconsciously). We also run programs based on past experiences, attitudes, language, values etc., that determine what we say and how we react. We think this is ‘who we are’, that we have no control, but we do. We can use our internal language to change our neural pathways so we can achieve a different outcome. Learn more about NLP with The Neuro Linguistic Programming Association of Australia.
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I'm not sure this is right for me. Can I talk to someone first?Absolutely! That is what the Discovery Call is all about. It's a no-obligation chat with Rebekah or Yvonne to determine the right fit. We will determine what it is you most want to work on and how we will move forward. Book your discovery call today here.
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Is my information kept confidential?Absolutely! All information you share with your coach (that's us!), either in written form or verbally, remains completely confidential. We will not disclose or share any personal information or discuss any of the content of the sessions to a third party, except with your written consent. There is one very important caveat to this... if there is evidence of risk of harm to yourself and/or others, we may inform or take advice from the appropriate authorities to ensure your safety, and that of others. Alternatively, we may contact your emergency contact person to check on your welfare if we haven't heard from you in some time, and are unable to contact you.
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Do you offer a money-back guarantee?Yes! Too good to be true, right? Well, believe it! To demonstrate our complete confidence in the results you will attain working with us, if you do not achieve a mutually agreed result after completing all tasking and providing written evidence of all required exercises, and have followed our instructional guidance, we will continue to work with you until you achieve a mutually agreed result, or offer your money back. That's how much we believe in our services. Trust us, once you begin, and see the value, you'll never want to receive it back.
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What is Timeline Therapy™?TimeLine Therapy™ releases negative emotions attached to past events. It also eliminates self-limiting beliefs that hinder a person from pursuing the life they want. When we experience significant emotional events, we make a decision to become sad, angry, hurtful, blameful, or even fearful as a result. The moment we can’t or won’t deal with an issue is the time that negative emotions result, and they don’t go away. They’re stored in our body and mind holographically. I.e., we store them unconsciously. We become ‘stuck’ in life when we have too many of these negative emotions stored, because they stop us from moving forward. These negative emotions get in the way so removing them changes our behaviour and perspective. It doesn’t erase what has happened in the past but changes the way we feel the next time the situation arises. For example when we would normally have negative feelings towards a situation, we’re able to deal intelligently with it, without the emotion taking over. We do this by putting you in a relaxed state, allowing us to access your unconscious mind. It's like a kind conversation with a friend. Learn more about our services here.
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How long will my coaching session take?Every session is different, but you can expect it to take somewhere from one to two hours. We highly recommend that you allow additional time at the end of your appointment in case it runs over time. If you need to finish by a particular time, please let your coach know at the beginning of your session as they may recommend rescheduling your appointment.
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What is your cancellation policy?We understand that things pop up, and we will be as accommodating as we can be. However, we ask that if you need to reschedule or cancel an appointment, you provide a minimum of 24 hours notice or your session may be forfeited. You can reschedule through the membership area on the website. If you have any questions, please contact us at hello@moonbeammonday.com.au.
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Do I have to be on all the calls or will they be recorded?While attendance is encouraged for maximum benefit, all live masterclasses and guest expert segments are recorded so you can catch up at your convenience. The group coaching Q+A calls are not recorded to protect the privacy of those on the call.
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What time are the calls and how long do they go for?We know you likely have a job and perhaps a family to work around so all our calls are from 7-8pm ACST or ACDT (depending on the time of year). This means Adelaide time. All masterclasses are packed with value and run for 60-minutes (although sometimes the conversation is so good, we go over!) Online Group Coaching runs for 120-minutes from 6.30pm-8.30pm Adelaide time. The content in the Group Coaching calls will be entirely up to you. It's your opportunity to ask questions and get personalised coaching.
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What happens when I join Mind Masters?Upon joining, you'll gain access to our members' area, where the first thing you’ll see is a video from us explaining where everything is and how to navigate the area. All dates and links that you need are in once place to make it easy for you. Each month you’ll receive an email explaining what’s on for that month that you can revisit at any time for a reminder. If you've chosen a monthly investment, the $$ amount for the level of membership you choose will be deducted monthly from your account, until cancelled. We've worked hard to provide answers to all of your questions however, we're always available if there's anything we haven't covered.
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Is this a course or something else?The Mind Masters Collective is not a course, it's an experience! The membership gives you access to our learning hub where you get support, access to a community of like-minded women and training on topics that matter to you in finding purpose, balance and freedom from anxiety.
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I find online learning overwhelming. How am I going to manage this?Our program is designed to be user-friendly and manageable, with step-by-step guidance and support to help you navigate through the material at your own pace.
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Will payments renew automatically?Yes, your monthly and annual membership options will automatically renew at the beginning of each new billing cycle. Please see membership terms and conditions for full details.
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Are my results guaranteed?Like anything in life, you get out of Mind Masters what you put in. Our program is designed using proven and evidence-based techniques, and in fact, we’re yet to work with anyone who doesn’t experience any kind of shift. However, the results are up to you. I can promise that if you commit to the process and put in the work, you will see results.
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Why is Mind Masters so affordable?We believe in making personal development accessible to all, which is why we offer such an affordable model, without compromising on quality. While the 'Discover' membership allows you to cancel at any time, we recommend you commit to a minimum of 6 months so you're around long enough to see the benefit of being part of this group. But trust us, you will see and feel the benefit long before the 6 month mark! In fact, many of our foundational members realised the value within the first masterclass! Choosing the 'Mastery' level is the most affordable way to receive private coaching with Rebekah (seriously, we can't believe we're offering it for such a low price!)
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How is this different to other things I've tried?Neuro-Linguistic Programming (NLP) is a specific and specialised area of study focusing on breaking through negativity, and re-programming the mind and body, tailored specifically for personal growth and transformation. An NLP coach uses unique rapid change techniques as well as internal change processes that help change self-sabotaging behaviours, to create new ones that last. Read more about how NLP differs from more traditional methods of therapy in our main FAQs, here.
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How is the training structured? Do you have themes?Yes, we theme each month to a crucial area of personal development that will help you find purpose, balance and freedom from anxiety. These are based on what we see the most with our private coaching clients, and the areas we know make a huge difference in your life when you make changes. You'll have time to implement the fundamentals, and dive deeper into areas you know need more work.
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Why should I join now?Joining now means taking control of your future. You've waited long enough, so why wait any longer to start living your life with passion, purpose and peace? By joining today, you're committing to your personal growth, gaining access to exclusive tools, expert guidance, and a supportive community that will help you unlock your full potential. The sooner you start, the sooner you'll see transformative results in your mindset, career, and overall wellbeing.
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What are the terms + conditions of Mind Masters?DISCOVER membership The DISCOVER membership has no minimum term or lock in contract because we believe in making personal development accessible to all. You’ve got the freedom and flexibility here because we know you’re going to get so much out of Mind Masters. To cancel, notice via email at least 48-hours before next billing date to hello@moonbeammonday.com.au is required to cancel your membership. If notice received within 48-hours, your next amount will be deducted and is non-refundable. Your subscription is automatically direct debited by Moonbeam Monday Training + Coaching, and recurring until cancelled. No refunds are given for unused portions of the membership. BREAKTHROUGH membership The BREAKTHROUGH membership is a minimum 12-month initial commitment. Once you reach your twelve month anniversary you can exit at any time with 30-days notice by writing. The private coaching sessions are available to you each quarter during your membership. These can be booked in advance. After the initial 12-month period, if you cancel your membership mid-quarter, any remaining private coaching sessions for that period will be forfeited. When selecting to pay monthly, you are agreeing to have the applicable amount debited from your account each month for a term of at least 12-months. No refunds are given for unused portions of the membership. To cancel your membership, email hello@moonbeammonday.com.au at least 30-days before your next billing cycle (we'll send you a reminder :) MASTERY membership The MASTERY membership is a minimum 12-month initial commitment. Once you reach your twelve month anniversary you can exit at any time with 30-days notice. The private coaching sessions are available to you any time during your 12-month membership. We recommend four weeks between sessions, maximum six weeks, however this may differ for each client. This will be discussed between client and coach in your Welcome Call. After the initial 12-month period, private coaching sessions will be available on a monthly basis. Please note that if the membership is cancelled mid-month following this, any remaining private coaching sessions for that period will be forfeited. The Reset + Recharge Retreat event is a live event held in Adelaide. You will be notified of the event dates and given the choice of which to attend, upon becoming a member. When selecting to pay monthly, you are agreeing to have the applicable amount debited from your account each month for a term of at least 12-months. No refunds are given for unused portions of the membership. To cancel your membership, email hello@moonbeammonday.com.au at least 30-days before your next billing cycle (we'll send you a reminder :) All memberships One person/membership access to the private Facebook group. All training videos (and subsequent recordings) are only accessible via our Online Resource Library. You will be granted access upon becoming a member. You will have access to these as long as you are a member. A personal Facebook account is required to access the private Facebook community.
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Will I have to talk about my problems in front of other people?No, we’re all about respecting your privacy. You'll have the option to share as much or as little as you're comfortable with. But remember, we're all here for the same reason... to create our most amazing life. You'll be in a space space and community with likeminded people who may have been in a similar situation. We're all here to learn from each other.
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What are my advantages as a Mind Master rather than just doing the self-paced course?As a Mind Master, you gain access to live masterclasses and group coaching Q+A sessions, a supportive community, and personalised guidance, enhancing your learning experience and accountability. You have access to both Rebekah and Yvonne, Master NLP Practitioners, who you can ask questions about your specific challenges and get answers in real time.
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I still have questions... what do I do?We're happy to answer any and all of your questions. Simply get in touch at hello@moonbeammonday.com.au and we'll guide you.
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I'm already working with a mental health professional. Can I do this at the same time?Mind Masters complements traditional therapy and can be safely integrated into your existing mental health regimen. If you’d like to chat more about this, please get in touch.
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How much time will I need to invest?This all depends on what you want to achieve from becoming a Mind Master. Our program is tailored to people like you who lead a busy life, offering training and opportunities for coaching and asking questions, on your terms. On average, the membership requires as little as 1-2 hours per week to engage with the live components of the program. To truly see results, we recommend spending additional time reviewing the available resources as well as taking the time to implement what you’re learning.
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Are you going to hypnotise me and make me cluck like a chicken?We LOVE this question! TV shows with hypnotherapists, and the media, have a lot to answer for in this department. The short answer is ‘no’. We don’t use gimmicks and theatrical exercises here. In short, hypnosis is a way to relax your conscious mind, allowing for heightened suggestibility within your unconscious mind, which makes up apx 95% of your mind overall. The unconscious mind is where we’re able to reprogram beliefs and behaviours to create lasting change and transformation. It’s like turning on your mind’s supercomputer. When used with an open mind and a willingness to heal, almost anything is possible. During hypnosis in our sessions, your mind will shift from Beta state (concentration and learning) to Alpha state (relaxation and reflection). You’ll feel very relaxed but it’s unlikely you’ll fall asleep. Remember, you’re in charge at all times. We’ll explain everything to you and will never move forward with anything you’re uncomfortable with.
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I'm not interested in mindfulness. Does that mean this program isn't for me?Mind Masters offers a diverse range of techniques beyond mindfulness, ensuring there's something beneficial for everyone seeking personal growth. However, we’ll be really interested to understand your aversion to mindfulness as this is simply another term for 'being present'. When we experience anxiety and overwhelm, we're getting ahead of ourselves and feeling fear about the future, so learning how to be present is vital to overcoming them and making lasting change in our life. Be assured, we'll show you how.
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Can I cancel my membership?DISCOVER membership - Yes. If you're on the monthly payment plan, you can cancel your membership at any time with no questions asked. We believe in providing flexibility and freedom to our members. BREAKTHROUGH and MASTERY membership - When you join at this level, you're committing to a 12-month program where you'll receive additional inclusions and support. You can cancel any time after your initial 12-month period with 30 days notice. If you've paid up front to receive the saving, you can cancel at any time and keep your access to the membership until the end of your 12-months. Check out the full terms of the membership to learn more.
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I can't attend at that time. Will it be recorded?Yes. We understand that life happens and while we highly recommend you make the time to attend live so you have the opportunity to ask questions. Just remember to register so we can send the recording through for you to watch in your own time. Oh, and there are some other benefits to attending live, like special offers :)
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Why is it free?Like other platforms, we use what's called a 'Freemium' method of marketing. We deliver great value for FREE and a small percentage of people decide to learn more about our premium, paid programs, which makes it win-win for everyone! It's not free because it's isn't packed with valuable, immediately useful information. In the time we have together, I'll share hugely valuable information with you that will help you understand yourself so much better, why you feel the way you do, and some things you can change now that will give you immediate results. If you're tired of feeling the way you do and want to accelerate your transformation by working together, I'll let you know how you can do that. But don't worry... this event is not a pitch-fest or one where I hold back on value because it's free. I can't help everyone 1-on-1 so this is my way of helping as many people as possible because I KNOW it is something that can make a HUGE difference in your life.
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Do I have to answer personal questions in front of people?No. This is an informative online event where I'll be sharing information with you, often sharing my own personal experiences. There's no need for you to engage, or even have your camera on if you don't want to. However we do encourage you to ask questions through the Chat feature on Zoom, to make the most of it.
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Are my results guaranteed?Like anything in life, you get out of the challenge what you put in. The challenge includes evidence-based techniques and information, and in fact, we’re yet to work with anyone who doesn’t experience any kind of shift. However, the results are up to you. I can promise that if you commit to the process and put in the work, you will see results.
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Will I have to talk about my problems in front of other people?No, we’re all about respecting your privacy. You'll have the option to share as much or as little as you're comfortable with. But remember, we're all here for the same reason... to create our most amazing life. You'll be in a space space and community with likeminded people who may have been in a similar situation. We're all here to learn from each other.
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What time are the calls and how long do they go for?We know you likely have a job and perhaps a family to work around so all our calls are from 7pm - 8pm on Tuesday to Thursday and run for 60 minutes. If you upgrade to the VIP option and include the Mastermind call, this will run immediately after from 8-8.30pm. All calls are Adelaide time (ACDT).
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Do I have to be on all the calls or will they be recorded?While attendance is encouraged for maximum benefit, each call will be recorded and available to you for 7 days from the end of the challenge. The Mastermind calls are not recorded to respect the privacy of those on the call.
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